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Rocky Top RestorationFire Damage Restoration in Knoxville, TN

24/7 Available
(865) 440-7449Call Now
2339 Old Callahan Drive, Knoxville, TN, 37912

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Rocky Top Restoration — photo
Photos via Google
IICRC Certified
24/7 Emergency Response
Google Rating: 4.6 / 5 · 97 reviews
Serves: Knoxville, TN
Category: Fire Damage Restoration
Certified: IICRC Certified Firm

About This Company

Rocky Top Restoration is a leading fire damage restoration and water damage restoration company serving Knoxville, TN and surrounding areas. With over 15 years of experience, our IICRC-certified team provides emergency restoration services 24/7 for residential and commercial properties. We specialize in fire damage restoration, water damage mitigation, flooring restoration, hardwood refinishing, and complete structural repairs. Our crew responds within one hour of your emergency call and works directly with insurance companies to streamline the claims process. Rocky Top Restoration handles everything from initial damage assessment and emergency mitigation to complete restoration and reconstruction. We're committed to restoring your property and peace of mind with professional expertise, fast response times, and exceptional customer service. Available around the clock for emergencies throughout the greater Knoxville region.

Services

Fire Damage Assessment
Smoke & Soot Removal
Structural Cleaning
Content Restoration
Deodorization
Board-Up & Tarping

Yes, Rocky Top Restoration provides 24/7 emergency restoration services. You can call (865) 440-7449 at any time, day or night, for immediate assistance with fire damage, water damage, or other restoration emergencies.

Yes, Rocky Top Restoration works directly with insurance companies to manage claims and streamline the restoration process. They assist with documentation and communication with your insurance provider to help minimize out-of-pocket costs.

Rocky Top Restoration responds to emergency calls within one hour. Their rapid response time helps minimize damage and prevents secondary issues like mold growth following water damage incidents.

Services include fire damage restoration, water damage restoration and mitigation, water heater leak repair, flooring restoration, hardwood floor refinishing, cabinet restoration, wall repairs, and complete reconstruction services for both residential and commercial properties.

Rocky Top Restoration serves Knoxville, TN 37912 and surrounding areas within a 50-mile radius. This coverage area includes the greater Knoxville metropolitan region and nearby communities.

Customer Reviews

·97 Google reviews
SStephanie Smith

Thanksgiving weekend we had a water leak that took out our flooring, some of the walls and part of our cabinets in the kitchen. Allie and the crew came in and got the damage cleared out quickly and efficiently, and then Gina worked with us to navigate the insurance hurdles to make sure we had what we needed so that we could get the kitchen repairs done in a timely manner even in the midst of the holidays. They communicated with us at every step and helped us design the new kitchen. They are honest, knowledgeable and efficient, and kept us updated at every step. Our new kitchen looks fabulous! We also had them replace a set of deck doors that we had been putting off and they made that process a breeze as well. Their crew members are all fast and efficient and did a great job on everything that we had to have fixed. We highly recommend them and will definitely use them again!! Brian and Stephanie Smith

KKatina Hollman

After a major water leak from our water heater, RTR dried the flooring, worked with insurance to get new floors put down and our hardwoods refinished. They are perfect! Additionally, I had them replace the cabinets and counters in our kitchen and they did a great job. Very happy with how everything turned out. Highly recommend them!

CCindy Venendaal

Rocky Top is truly to top notch restoration company. We can’t say enough about the positive experience we had working with them. Gina supported us with challenging discussions with our insurance company and was always our advocate. She was so knowledgeable about the process that needed to be followed. Jacob was our project manager and was highly attentive. He was always available to answer our questions and ensured all work was completed to our satisfaction. The crew was absolutely fantastic and performed high quality work. Rocky Top embodies the culture of service excellence. I highly recommend Rocky Top for any of your construction or restoration needs.

Reviews pulled from Google · Refreshed monthly

Questions to ask before hiring

Before hiring any fire damage restoration contractor, verify these points directly with the company.

  • Are they IICRC certified in Fire & Smoke Restoration (FSRT)?
  • Do they handle both structural cleaning and content pack-out/restoration?
  • Can they assist with insurance documentation and adjuster coordination?
  • Do they offer emergency board-up or tarping to secure the property?
  • How do they address smoke odor in HVAC systems and ductwork?
  • Are they licensed and insured in your state?

Speakable Summary

Rocky Top Restoration provides emergency restoration services available 24/7 for fire and water damage.

We respond to emergency calls within one hour and maintain round-the-clock availability for all restoration needs.

Our team is IICRC certified and works directly with insurance companies to manage claims efficiently.

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