About This Company
Restoration 1 of The Low Country is your trusted fire damage restoration specialist serving North Charleston, SC and the surrounding Lowcountry region. With over 15 years of industry experience, our IICRC-certified team provides comprehensive restoration services including fire damage restoration, water damage recovery, smoke damage cleanup, and structural drying. Available 24/7 for emergency response, we understand that disasters don't wait for business hours. Our knowledgeable staff, including specialists like Amanda and DJ, coordinates every detail of your restoration project while working directly with your insurance company to streamline the claims process. We serve both residential and commercial properties throughout a 50-mile radius, delivering expert restoration solutions when you need them most. Restoration 1 of The Low Country combines certified expertise, rapid emergency response, and compassionate customer service to restore your property and peace of mind.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
Restoration1 did a wonderful job handling the water damage from a burst pipe in my home. The team that helped me was Justine, Jaylen, Peyton, and James. They were all professional and hard working. I feel like they had my best interest at heart. Justine in particular was out standing!
Having my entire downstairs flooded was very stressful. But Justine, Jaylen and James were wonderful. They were very knowledgeable, efficient and so patient and supportive with my many questions and worries. I highly recommend Restoration 1.
2nd Edit: Owner sent a description of the analysis today only after I posted this review.. I called SC Labor & Licensing Regulations office and confirmed this company is operating without a license. Beware. Edit: Owner below is trying to tell me they never have record and am reviewing the wrong company. I attached my invoice for any skeptics. Paid $2,500 deductible upfront to Restoration 1 of the Low Country for a ceiling patch repair. They collected payment, confirmed the job and no contracted repair work was performed. I have all payments, receipts, and communication documented. Filing complaints with the BBB and SC Attorney General. Do not pay this company upfront before work is completed. I spoke with Von the owner and Amanda at the front desk before all communications went silent after being charged the invoice below.
Reviews pulled from Google · Refreshed monthly
About Restoration 1 of The Low Country
Restoration 1 of The Low Country is your trusted fire damage restoration specialist serving North Charleston, SC and the surrounding Lowcountry region. With over 15 years of industry experience, our IICRC-certified team provides comprehensive restoration services including fire damage restoration, water damage recovery, smoke damage cleanup, and structural drying. Available 24/7 for emergency response, we understand that disasters don't wait for business hours. Our knowledgeable staff, including specialists like Amanda and DJ, coordinates every detail of your restoration project while working directly with your insurance company to streamline the claims process. We serve both residential and commercial properties throughout a 50-mile radius, delivering expert restoration solutions when you need them most. Restoration 1 of The Low Country combines certified expertise, rapid emergency response, and compassionate customer service to restore your property and peace of mind.
Company Details
- Founded
- Est. local business
- Service Area
- North Charleston + surrounding SC
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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Certifications
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