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On Scene Roofing & RestorationFire Damage Restoration in Charleston, SC

5.0 stars77 Google reviews
24/7 Available
(843) 375-8505Call Now
1662 Savannah Highway, Charleston, SC, 29407
onscenedisaster.com

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On Scene Roofing & Restoration — photo
Photos via Google
24/7 Emergency Response
Google Rating: 5.0 / 5 · 77 reviews
Serves: Charleston, SC
Category: Fire Damage Restoration

About This Company

On Scene Roofing & Restoration is a premier fire damage restoration contractor serving Charleston, SC and surrounding areas. With over 15 years of experience in disaster restoration, the company specializes in comprehensive fire damage restoration, roof repair, water damage mitigation, and storm damage recovery. Their highly trained and professional crew is available for emergency response to help homeowners and businesses recover from catastrophic events. On Scene works directly with insurance companies to streamline the claims process and ensure customers receive maximum coverage for their restoration needs. The team is known for punctual service, quality workmanship, and transparent communication throughout every project phase. They handle both residential and commercial restoration projects with equal expertise and dedication. Contact On Scene Roofing & Restoration at (843) 375-8505 for immediate emergency assistance or visit their website at https://onscenedisaster.com/ for more information about their full range of restoration services.

Services

Fire Damage Assessment
Smoke & Soot Removal
Structural Cleaning
Content Restoration
Deodorization
Board-Up & Tarping

Yes, On Scene Roofing & Restoration offers 24/7 emergency response for fire damage and other urgent restoration needs. You can reach them at (843) 375-8505 any time to report an emergency.

Yes, On Scene Roofing & Restoration works directly with insurance companies to assist with claims processing. They help document damage and communicate with adjusters to ensure customers receive appropriate coverage for restoration work.

On Scene Roofing & Restoration prioritizes emergency calls and typically responds within 2 hours of initial contact. Their rapid response helps prevent additional property damage and begins the restoration process quickly.

On Scene Roofing & Restoration offers comprehensive fire damage restoration, roof repair and replacement, water damage mitigation, storm damage restoration, and emergency board-up services for both residential and commercial properties.

On Scene Roofing & Restoration primarily serves Charleston, SC 29407 and the surrounding Charleston metropolitan area. Contact them at (843) 375-8505 to confirm service availability for your specific location.

Customer Reviews

·77 Google reviews
AAlison Thornley

Back in September, we had a major leak in our kitchen and had to move out of our home for six months. Right when we realized what was happening, we called the On scene team. They immediately came over and went into action with the mitigation process. They were very knowledgeable on how to deal with the situation and on how to make sure it wouldn’t happen again. They even walked me through the insurance claim process, which was very difficult. After six months and a lot of learning lessons we were able to get back into our home with new floors and a new kitchen. Very thankful for this team.

DDennis Tucker

I had an excellent experience with this roofing company from start to finish. The crew was professional, punctual, and clearly knew what they were doing. They repaired damaged sections of my roof quickly and also handled a full installation on another part of the house with amazing attention to detail. Everything was completed on schedule, and they left the property spotless when the job was done. What really stood out was the quality of the workmanship and communication throughout the process. They explained everything clearly, used high-quality materials, and made sure the roof looked great and was built to last. It’s hard to find contractors this reliable these days. I’d absolutely recommend them to anyone needing roof repairs or a new roof installation.

JJill Billard

We had a great experience with On Scene for our roof replacement. They were professional, easy to communicate with, and completed the job in a timely fashion! The crew did excellent work and left everything clean when they finished. The new roof looks fantastic—we highly recommend them!

Reviews pulled from Google · Refreshed monthly

Questions to ask before hiring

Before hiring any fire damage restoration contractor, verify these points directly with the company.

  • Are they IICRC certified in Fire & Smoke Restoration (FSRT)?
  • Do they handle both structural cleaning and content pack-out/restoration?
  • Can they assist with insurance documentation and adjuster coordination?
  • Do they offer emergency board-up or tarping to secure the property?
  • How do they address smoke odor in HVAC systems and ductwork?
  • Are they licensed and insured in your state?

Speakable Summary

On Scene Roofing & Restoration provides emergency fire damage restoration services with rapid response to help protect your property from further damage.

The company offers emergency services and can be reached immediately for urgent restoration needs in Charleston and the surrounding area.

On Scene Roofing & Restoration maintains professional standards and works with insurance providers to ensure proper documentation and coverage for all restoration projects.

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