Campbell RestorationFire Damage Restoration in Canal Winchester, OH

Campbell gets my highest recommendation. Due to a severe storm, my parents' house had a septic backup that did extensive damage on the ground floor. Everyone at Campbell did a terrific job. The mitigation team, led by Aarion, came the next day and cleaned everything without any fuss. The restoration was beautifully done. Chris Buck was the project manager, and he saw to it that everything was done correctly. This involved plumbing, sheetrock, painting, new flooring, new bath vanity. Joel was a big help planning all the new materials. Tim and Karen in the office were always helpful. I have a lot of experience with restoration companies, and this is the best. It is locally owned and everyone takes pride in their work. They want you to be happy with the results. They go above and beyond what you expect.

We were very satisfied with the service we received from Campbell and our project manager Rob. We got involved with them through our insurance company after a negligent plumber (a story for another review) flooded our house necessitating the replacement of most of the floors. Not only was the work of high quality, but it was executed in such a way as to show that they cared about the quality and our satisfaction. They worked with us closely to ensure that the job was completed to our full satisfaction and there was a high level of attention to detail. The highest compliment I can give is that they approached the work as if it were their own house which is an unfortunately rare quality these days. Rob exemplified this approach to service with his thoughtfulness and tidiness. Communication was excellent throughout and they were easy to schedule with. The work was finished promptly; we would gladly use them for other jobs.

If I could give more stars I would. Everyone was beyond caring and empathetic to my time critical situation. From the first call with Karen, to meeting with Brian and then Chris, the project manager, I knew I would be in terrific hands. They assigned Rob to replace a ceiling my side room and he did an amazing job. He left no mess when he finished every day and arrived when he said he would. Chris would come by every day to check on the status. By the end I felt like family with their kindness. The went above and beyond with the work. I cannot thank everyone enough.