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Rochester RestorationFire Damage Restoration in Rochester, NY

24/7 Available
(585) 366-8976Call Now
1144 Lexington Avenue, Rochester, NY, 14606

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Rochester Restoration — photo
Photos via Google
24/7 Emergency Response
Google Rating: 5.0 / 5 · 112 reviews
Serves: Rochester, NY
Category: Fire Damage Restoration

About This Company

Rochester Restoration is a leading fire damage and water damage restoration contractor serving the Rochester, NY area. Specializing in emergency restoration services, they provide comprehensive solutions for fire damage, water damage from burst pipes and ice dams, and mold remediation. With a perfect 5-star rating from over 112 customer reviews, Rochester Restoration demonstrates exceptional expertise in opening walls and ceilings to address hidden damage, industrial dehumidification, and complete restoration of residential properties. Their team of skilled technicians works efficiently to minimize further damage and restore homes to pre-loss condition. They offer same-day response to emergency calls and work directly with insurance companies to streamline the claims process. Available for emergency calls on weekends and holidays, Rochester Restoration is committed to rapid response and customer satisfaction for all water and fire damage restoration needs in the Rochester area.

Services

Fire Damage Assessment
Smoke & Soot Removal
Structural Cleaning
Content Restoration
Deodorization
Board-Up & Tarping

Rochester Restoration answers emergency calls on weekends and afternoons. While specific 24/7 availability is not documented, they respond to emergency calls outside standard business hours.

Yes, Rochester Restoration works directly with insurance companies to assist with claims and streamline the restoration process. They can bill insurance directly for their services.

Rochester Restoration offers same-day emergency response. Customers report that they answered calls on Saturday afternoons and responded promptly to emergency water damage situations.

Rochester Restoration provides comprehensive restoration services including fire damage restoration, water damage restoration from burst pipes and ice dams, mold remediation, wall and ceiling opening and repair, dehumidification, and complete residential property restoration.

Rochester Restoration serves Rochester, NY 14606 and the surrounding Rochester area. Their service radius covers the local community and nearby regions.

Customer Reviews

·112 Google reviews
DDennis C

I called Rochester Restoration on a Saturday afternoon to request their remediation services after a major portion of our home was damaged due to a refrigerator water line bursting. They answered my call and they had a representative at our house on Sunday morning. They offered to come out Saturday evening, but they came on Sunday at my request. They were very thorough in the mitigation of the water damage and mold prevention. Their employees were very polite and respectful. The mitigation work they performed was extensive. They identified and catalogued damaged items. They packed, boxed, labeled, and moved household items and furniture into an on-site storage unit that they provided. They then removed all damaged flooring, cabinets, and drywall. They worked directly with the insurance company, and we never received an invoice or had any out of pocket expenses for their services. Four months later, upon completion of the rebuild/restoration work, they returned to move all stored items back in to the house. I would definitely recommend Rochester Restoration to anyone in need of the services that they provide. We liked the fact that they are a locally owned business, and we really appreciated the personal attention that they afforded us.

MMary Ingram

Herbert and Kevin did an awesome job opening up wall and ceiling to address water damage from an ice dam. Then Marcus and Logan came to remove fans and dehumidifier with efficiency. Quite satisfied :)

KKasey Espinoza

Rochester Restoration was absolutely incredible when we needed help fast. We were dealing with an unexpected emergency, and they responded quickly, communicated clearly every step of the way, and handled everything with professionalism and care. Their team did excellent work and made a stressful situation so much easier to navigate. I truly appreciated how responsive and organized they were from start to finish. I would recommend Rochester Restoration any day without hesitation!

Reviews pulled from Google · Refreshed monthly

Questions to ask before hiring

Before hiring any fire damage restoration contractor, verify these points directly with the company.

  • Are they IICRC certified in Fire & Smoke Restoration (FSRT)?
  • Do they handle both structural cleaning and content pack-out/restoration?
  • Can they assist with insurance documentation and adjuster coordination?
  • Do they offer emergency board-up or tarping to secure the property?
  • How do they address smoke odor in HVAC systems and ductwork?
  • Are they licensed and insured in your state?

Speakable Summary

Rochester Restoration provides emergency fire and water damage restoration services with rapid response times to minimize further damage to your home.

Rochester Restoration answers emergency calls on weekends and afternoons, ensuring help is available when you need it most.

While specific certifications are not listed, Rochester Restoration's 5-star rating from over 112 reviews demonstrates their professional expertise in restoration work.

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