About This Company
Disaster Relief is a trusted fire damage restoration contractor serving Collins, NY and the surrounding Western New York region. With rapid emergency response times as quick as 30 minutes, this dedicated team specializes in comprehensive fire damage restoration, water damage mitigation, and complete damage assessments. The company is known for honest assessments and expert advice, refusing to overcharge customers and instead providing straightforward guidance on restoration needs. Disaster Relief offers 24/7 emergency availability to respond to urgent restoration situations, including pipe breaks, water intrusion, and fire damage. Their professional team works directly with insurance companies to streamline the claims process and ensure proper documentation. Serving both residential and commercial properties, Disaster Relief combines rapid response times with courteous service and transparent pricing. With a 5-star rating from over 275 customer reviews, the company has built a reputation for reliability, expertise, and customer-focused service in disaster restoration and property recovery.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
Disaster Relief arrived within thirty minutes of initial phone call, the day a water pipe broke in my ceiling. The damage assessment was completed within the first hour. The worker arrived at the start of the second hour. Two industrial fans and two industrial dehumidifiers were up and running by the end of the second hour. It is my opinion that due to the quick response it saved me thousands of dollars in damage repair. From start to finish it would have been under two weeks. Disaster Relief was gracious enough yo postpone all repairs until after the holidays. After the holidays, Jesse from Disaster Relief scheduled an electrician and a contractor. Outlets were replaced, dry wall was removed. Then the drywall was replaced, finished and repainted. The ceiling tiles were also replaced. There was some confusion with the insurance company. With my permission Jesse from Disaster Relief contacted them and straighten everything out. My home looks better now than before the water damage. All workers were polite, professional and very conscientious of my personal property. I recommend you call Disaster Relief if you ever have a disaster in your home. Jack T. Orchard Park, N.Y.
With a foot of water in my basement and no local plumber available to come, I called Disaster Relief. Phone promptly answered and had a service tech at my house in about an hour. Efficiently pumped out the water! I feel, and was told by others, that the cost was very reasonable. Call them if you need emergency assistance.
We hired them after a tornado knocked trees onto our house. They came up the next day and started working on it immediately. They are methodical, know their stuff, have great sub contractors, and are incredibly communicative. Jesse is always in contact with us and the quality of workmanship is impeccable. Definitely the A team of disaster services.
Reviews pulled from Google · Refreshed monthly
About Disaster Relief
Disaster Relief is a trusted fire damage restoration contractor serving Collins, NY and the surrounding Western New York region. With rapid emergency response times as quick as 30 minutes, this dedicated team specializes in comprehensive fire damage restoration, water damage mitigation, and complete damage assessments. The company is known for honest assessments and expert advice, refusing to overcharge customers and instead providing straightforward guidance on restoration needs. Disaster Relief offers 24/7 emergency availability to respond to urgent restoration situations, including pipe breaks, water intrusion, and fire damage. Their professional team works directly with insurance companies to streamline the claims process and ensure proper documentation. Serving both residential and commercial properties, Disaster Relief combines rapid response times with courteous service and transparent pricing. With a 5-star rating from over 275 customer reviews, the company has built a reputation for reliability, expertise, and customer-focused service in disaster restoration and property recovery.
Company Details
- Founded
- Est. local business
- Service Area
- Collins + surrounding NY
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
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