Flood and Fire Response LLCFire Damage Restoration in Glen Burnie, MD

From my first call (panicked about a flood) to paying the final bill, I was treated with respect, kindness, and professionalism. Everyone I worked with was transparent, efficient, and showed integrity. The work that also took place was seamless. I hope to not need flood and fire services in the future, but if I do, I will use Flood and Fire Response and recommend them to others. Excellent service.

I was very pleased with the work done. The office staff and clean up crew were very kind, professional and accommodating. I actually learned a lot. I have recommended this company to my neighbors and would definitely use them again.

I have used this company for myself twice and recommended them for my parents’ home when there was a problem there. The team is extremely thorough and professional. On the phone, they explained things clearly and were very kind and patient even though I was upset and anxious about the flooding. It’s a tough position to be in but the company’s representatives helped put me at ease. When a plumbing disaster happened at my parents’ home, I knew right away who to call. Each time, they arrived in a timely manner and clearly explained what they needed to do. When they were done, my basement floor in my home was cleaner than it had ever been. The team removed water, cleaned and sanitized the area including the rubber tiles we had. They removed them and brought them back after sanitizing them. They made sure all the surfaces were completely clean and dry. They were also very understanding when we had to reschedule the dates for them to retrieve their equipment because our basement was being dug up by the plumbers. While I hope I don’t have to use them again 😉 I would highly recommend this company. I am grateful to have found them.