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Prime Restoration Water Fire MoldFire Damage Restoration in Louisville, KY

24/7 Available
(502) 727-4121Call Now
3258 Ruckriegel Parkway, Louisville, KY, 40299

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Prime Restoration Water Fire Mold — photo
Photos via Google
IICRC Certified
24/7 Emergency Response
Google Rating: 5.0 / 5 · 82 reviews
Serves: Louisville, KY
Category: Fire Damage Restoration
Certified: IICRC Certified Firm

About This Company

Prime Restoration Water Fire Mold is a leading emergency restoration contractor serving Louisville, Kentucky and surrounding areas. Specializing in water damage restoration, fire damage restoration, and mold remediation, Prime Restoration responds 24/7 to residential and commercial emergencies. Our IICRC-certified technicians arrive quickly to assess damage from water heater failures, frozen pipes, ice dams, fires, and water intrusion. We work directly with insurance companies to streamline claims processing and provide comprehensive restoration services including structural drying, dehumidification, content restoration, and mold remediation. With a 5-star rating from 82+ customer reviews, Prime Restoration is known for professional project management, rapid response times, and expert handling of complex multi-level water damage situations. Available around the clock for emergency service calls throughout the Louisville metropolitan area.

Services

Fire Damage Assessment
Smoke & Soot Removal
Structural Cleaning
Content Restoration
Deodorization
Board-Up & Tarping

Yes, Prime Restoration is available 24 hours a day, 7 days a week for emergency restoration services. You can call (502) 727-4121 at any time to report water, fire, or mold damage.

Yes, Prime Restoration works directly with insurance companies to streamline the claims process. Their team assists with documentation and communicates directly with insurers to facilitate coverage and expedite restoration work.

Prime Restoration responds within 1 hour to emergency calls in the Louisville area. Their rapid response team can arrive quickly to assess damage, begin emergency mitigation, and prevent further deterioration of your property.

Prime Restoration offers comprehensive restoration services including water damage restoration, fire damage restoration, mold remediation, emergency cleanup, structural drying, dehumidification, and content restoration for both residential and commercial properties.

Prime Restoration serves Louisville, Kentucky 40299 and the greater Louisville metropolitan area. They provide emergency response services throughout the region for water, fire, and mold damage restoration.

Customer Reviews

·82 Google reviews
BBeth Jones

Prime restoration came to our home when our 20 year old water heater decided it was done and the bottom fell out! Our house was total chaos with most every room soaking wet! Prime knew just what to do and got to work getting all the water up and then started removing our bamboo flooring which was wet and badly damaged.  They placed drying equipment and took care of everything! This company is very professional and the technicians worked really hard and they were very polite and courteous guys on top of the great job they did!

KKevin Richardson

Prime Restoration did an excellent job after an ice dam affected three levels of my home. From the very first call with Sharon, everything felt handled, she immediately sent Ryan, the project manager, out to assess the situation. The entire team was incredibly knowledgeable and took the time to explain every step of the process, which gave me a lot of peace of mind. Ryan, Sean, and Jose were absolutely the best, very professional, hardworking, and respectful of my home. I highly recommend Prime Restoration and I wouldn’t hesitate to use them again.

MMary Vincent

I am so pleased and impressed with the professional work done by Ryan, Brenden and Conner at my Patio Home. I had water damage from a pipe burst behind a wall. Ryan was here immediately and they tore out the floors and wet drywall. Moved all of my furniture. Had the fans, dehumidifiers going within a day. Handled all communication for me with my insurance.. Took pictures of damage and submitted. I didn’t have to lift a finger or deal with anything. Brenden and his team took care of the rebuild install. Picked up my choice of flooring and had it done within a couple of days. Everything went so smooth and it could have been a total nightmare for me. Everything looks so perfect! Seriously this is the company when you need total professional and perfection. Thanks Prime Restoration!!! Ya’ll are amazing Also want say - they took the time to explain everything to me and were so patient and respectful.

Reviews pulled from Google · Refreshed monthly

Questions to ask before hiring

Before hiring any fire damage restoration contractor, verify these points directly with the company.

  • Are they IICRC certified in Fire & Smoke Restoration (FSRT)?
  • Do they handle both structural cleaning and content pack-out/restoration?
  • Can they assist with insurance documentation and adjuster coordination?
  • Do they offer emergency board-up or tarping to secure the property?
  • How do they address smoke odor in HVAC systems and ductwork?
  • Are they licensed and insured in your state?

Speakable Summary

Prime Restoration provides 24/7 emergency response to water, fire, and mold damage in Louisville and surrounding areas.

Available 24 hours a day, 7 days a week for emergency restoration services.

Prime Restoration is IICRC certified and works with major insurance companies.

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