About This Company
Prime Restoration Water Fire Mold is a leading emergency restoration contractor serving Louisville, Kentucky and surrounding areas. Specializing in water damage restoration, fire damage restoration, and mold remediation, Prime Restoration responds 24/7 to residential and commercial emergencies. Our IICRC-certified technicians arrive quickly to assess damage from water heater failures, frozen pipes, ice dams, fires, and water intrusion. We work directly with insurance companies to streamline claims processing and provide comprehensive restoration services including structural drying, dehumidification, content restoration, and mold remediation. With a 5-star rating from 82+ customer reviews, Prime Restoration is known for professional project management, rapid response times, and expert handling of complex multi-level water damage situations. Available around the clock for emergency service calls throughout the Louisville metropolitan area.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
Prime restoration came to our home when our 20 year old water heater decided it was done and the bottom fell out! Our house was total chaos with most every room soaking wet! Prime knew just what to do and got to work getting all the water up and then started removing our bamboo flooring which was wet and badly damaged. They placed drying equipment and took care of everything! This company is very professional and the technicians worked really hard and they were very polite and courteous guys on top of the great job they did!
Prime Restoration did an excellent job after an ice dam affected three levels of my home. From the very first call with Sharon, everything felt handled, she immediately sent Ryan, the project manager, out to assess the situation. The entire team was incredibly knowledgeable and took the time to explain every step of the process, which gave me a lot of peace of mind. Ryan, Sean, and Jose were absolutely the best, very professional, hardworking, and respectful of my home. I highly recommend Prime Restoration and I wouldn’t hesitate to use them again.
I am so pleased and impressed with the professional work done by Ryan, Brenden and Conner at my Patio Home. I had water damage from a pipe burst behind a wall. Ryan was here immediately and they tore out the floors and wet drywall. Moved all of my furniture. Had the fans, dehumidifiers going within a day. Handled all communication for me with my insurance.. Took pictures of damage and submitted. I didn’t have to lift a finger or deal with anything. Brenden and his team took care of the rebuild install. Picked up my choice of flooring and had it done within a couple of days. Everything went so smooth and it could have been a total nightmare for me. Everything looks so perfect! Seriously this is the company when you need total professional and perfection. Thanks Prime Restoration!!! Ya’ll are amazing Also want say - they took the time to explain everything to me and were so patient and respectful.
Reviews pulled from Google · Refreshed monthly
About Prime Restoration Water Fire Mold
Prime Restoration Water Fire Mold is a leading emergency restoration contractor serving Louisville, Kentucky and surrounding areas. Specializing in water damage restoration, fire damage restoration, and mold remediation, Prime Restoration responds 24/7 to residential and commercial emergencies. Our IICRC-certified technicians arrive quickly to assess damage from water heater failures, frozen pipes, ice dams, fires, and water intrusion. We work directly with insurance companies to streamline claims processing and provide comprehensive restoration services including structural drying, dehumidification, content restoration, and mold remediation. With a 5-star rating from 82+ customer reviews, Prime Restoration is known for professional project management, rapid response times, and expert handling of complex multi-level water damage situations. Available around the clock for emergency service calls throughout the Louisville metropolitan area.
Company Details
- Founded
- Est. local business
- Service Area
- Louisville + surrounding KY
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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Certifications
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