Behind The Door Property ConsultingFire Damage Restoration in Lexington, KY

Richmond, KY We recently dealt with a significant water damage incident that affected a bathroom, bedroom, and hallway. Being completely new to the world of water mitigation and rebuilding, we were overwhelmed by the prospect of navigating insurance claims, project planning, and material selection. Thankfully, we hired Behind the Door, and we couldn't be happier with the results. Elijah was truly exceptional throughout the entire process. He acted as a true partner, providing much-needed guidance on how to stay within budget while still achieving the look we wanted. Even when we added a few extra items mid-project, Elijah ensured the timeline stayed on track and the costs remained transparent. He was always accessible, answered every question we had (no matter how small), and followed through on every single commitment. The craftsmanship and coordination were top-notch. Elijah seamlessly managed his internal team alongside various contractors for: • Drywall & Paint • Tile Installation • Carpet & Baseboards • General Finishing We also want to give a special shout-out to Mike and Dustin. They were consistently professional, courteous, and friendly. Having people in your home for a major rebuild can be disruptive, but they made the experience easy by being communicative and respectful of our space. The project was completed exactly when they said it would be and right on the budget we discussed. If you are looking for a team that is honest, skilled, and reliable, I highly recommend Behind the Door.

We had an excellent experience with Behind the Door Property Consulting from start to finish. They were incredibly quick to come out and provide an estimate, which really helped us get the process moving. Communication was top-notch the entire time. We always knew what was happening and never felt left in the dark. They also went above and beyond when it came to insulating our basement, taking extra care because of our history with frozen pipes. That attention to detail meant a lot.The rebuild itself turned out fantastic. Even though our pool room wasn’t the easiest space to work in, their team handled it like pros and delivered great results. We’re so happy with how everything turned out and would absolutely recommend them to anyone needing reliable, thorough, and high-quality work.

Behind the Door has been the primary crew on multiple homes I have flipped. Elijah and his team are all hardworking and trustworthy. I recommend them any chance I can and can’t speak highly enough of their character and their work. A company that prides itself on integrity in an industry that can often feel like integrity is lacking. I highly recommend.