About This Company
Atlanta Water Fire Damage is a professional restoration contractor specializing in fire damage restoration, water damage restoration, and mold remediation services throughout the Marietta, GA area and greater Atlanta metropolitan region. With a strong 4.6-star rating from 20 customer reviews, the company is known for rapid emergency response, professional service, and clear communication throughout the restoration process. The team handles basement flooding, water intrusion, fire damage cleanup, and mold remediation with expertise and attention to detail. Atlanta Water Fire Damage works directly with insurance companies to streamline the claims process and assist customers during challenging situations. Available for emergency calls and damage assessments, the company combines emergency restoration services with quality renovation work. Their experienced team explains each step of the restoration process, ensuring customers understand the work being performed on their properties. Serving Marietta, GA 30067 and surrounding communities, Atlanta Water Fire Damage provides both residential and commercial restoration solutions to protect and restore properties from water, fire, and mold damage.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
I had an excellent experience with Atlanta Water Fire Damage after my basement flooded and developed mold. Their team responded quickly, showed up on time, and explained every step of the process clearly. They were professional, thorough, and took great care of my home throughout the cleanup and restoration. What could have been a stressful situation was handled smoothly thanks to their expertise and attention to detail. The basement looks great now, and I feel confident knowing the mold was handled properly. I highly recommend Atlanta Water Fire Damage to anyone dealing with water or mold damage. Thank you again for the great service!
We were planning to redo our 25 year old kitchen and rounded up on Atlanta Kitchen Renovation(Atlanta Water Fire Damage) . We are very happy we chose them. Charlie and his team is very professional, punctual and very passionate into the work they commit for. Charlie came up with a schedule for 12 working days and stuck to their schedule finishing it on time. He has a good team of painter(Roger), plumbers, electrician(Hoberto), kitchen cabinets company (kitchen Cabinets LLC). Overall a great team and very good to work with. I would highly recommend Atlanta Water Fire Damage and Atlanta Kitchen Renovation to take care of your work. I have heard of stories from friends; with other vendors stretching renovation work for months. This team commits to the timelines and ensures home owner is satisfied. These guys are simply amazing and Charlie is a good team leader !!
Had a terrible experience with Charlie. I had a neighbors hvac leak back in October 2023 that caused severe water and mold damage to my unit. As a third party claim I was trying to get a build back estimate and they were promising me the moon and back. I should have known it was too good to be true. The mitigation was great however when it came to getting them to write an estimate for build back it took over 4 months. Leo and Charlie were telling me they could get budget to replace my cabinets countertops and flooring without having to come out of pocket. When I asked for them to hold off on any build back plans to confirm the budget with the insurance agent and get everything approved they started tearing down my cabinets without my permission which was frustrating because I now felt like I was stuck with them no matter what because my upper cabinets went missing. I tried to explain that I wanted all the communication upfront to avoid these mistakes and double check everything because of their carelessness and they kept leaving me in the dark making more mistakes. After I received funds from insurance in March and did a walk through of the incomplete project my husband and I noticed that every job was done poorly. The drywall had a ton of texture, the outlets were cut out poorly, the old countertop and sink in the bathroom were not suppose to be installed until we approved the order for replacement, the flood cuts and access panels weren’t installed, and the island wasn’t anchored or had the proper electrical outlets installed. We were told that everything was noted and would be corrected in 2 weeks. We paid the mitigation and half of the build back then 2 months go by with the same story of our countertops will arrive Tuesday and installed Friday. After hearing this story 3 times I decided to go take a look at the condo and saw the wrong order was made for the countertops and it was not even leveled. After speaking with Charlie on what we saw he began defending the poor work and we decided that it was best we hire Home Depot to finish the job. Charlie agreed that it was best we move forward with Home Depot finishing the job and would deduct our cost from the budget however is now demanding we pay him the full estimate prior to completion of the project and for work he never completed. I have asked him multiple times to send me a revised estimate of the work done and he has failed to do so. Instead he has had his legal department threaten to take action. This man is a fraud and a liar. I wish I never did business with him.
Reviews pulled from Google · Refreshed monthly
About Atlanta Water Fire Damage
Atlanta Water Fire Damage is a professional restoration contractor specializing in fire damage restoration, water damage restoration, and mold remediation services throughout the Marietta, GA area and greater Atlanta metropolitan region. With a strong 4.6-star rating from 20 customer reviews, the company is known for rapid emergency response, professional service, and clear communication throughout the restoration process. The team handles basement flooding, water intrusion, fire damage cleanup, and mold remediation with expertise and attention to detail. Atlanta Water Fire Damage works directly with insurance companies to streamline the claims process and assist customers during challenging situations. Available for emergency calls and damage assessments, the company combines emergency restoration services with quality renovation work. Their experienced team explains each step of the restoration process, ensuring customers understand the work being performed on their properties. Serving Marietta, GA 30067 and surrounding communities, Atlanta Water Fire Damage provides both residential and commercial restoration solutions to protect and restore properties from water, fire, and mold damage.
Company Details
- Founded
- Est. local business
- Service Area
- Marietta + surrounding GA
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
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