About This Company
Disaster Restoration Services (DRS) is a leading fire damage restoration and water mitigation company serving Portland, CT and surrounding areas. With over 15 years of industry experience, DRS specializes in emergency restoration services including fire damage repair, water damage mitigation, flood restoration, and comprehensive cleanup. Our team of IICRC-certified professionals responds 24/7 to disasters, arriving within one hour of your call. We work directly with insurance companies to streamline the claims process and minimize out-of-pocket costs for homeowners and businesses. DRS handles both residential and commercial restoration projects with meticulous attention to detail and customer satisfaction. Our proven track record includes thousands of successful restorations, evidenced by our 4.9-star Google rating. We serve Portland, CT 06480 and the greater Connecticut region with professional, responsive service during your time of greatest need.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
After a bathroom leak, we had DRS come out for water mitigation and repairs. Ariel was phenomenal to work with. We so appreciate the time and effort he put into making our bathroom exceed our expectations. He went above and beyond! Thanks Ariel!!
DRS is a great company. They’re professional and responsive. I needed them at a time where it seemed like half the state needed flood restoration for the same event. They were happy to give me a quote despite the high demand for service. I also contacted a local competitor and a big name competitor, but DRS customer service far surpassed others and the cost was in-line with their local competitor. Trevor is great. He works hard to make sure everything is done right and timely. I highly recommend.
After getting the recommendation from a competitor ( that says a lot right there!) as that company was too busy I knew we had made the right choice! As you can imagine in the first hours of discovering a major basement flood in your home of 27 years panic sets in! Trevor Reid , our project manager , was able to ease my fears and concerns on that initial phone call , even before arriving at my house! Trevor and his amazing crew, Ariel, Mathias, Brett, Dan and Matt were on "the scene" so quickly to begin the mitigation process. Trevor went above and beyond throughout the entire process, explaining every aspect of the mitigation and cleanup. Trevor made himself available any time, day or night, weekend to answer any concerns I had! He and the entire crew were beyond professional, timely, polite, hardworking, tidy and overall just great people!! I honestly felt like they were part of the family by the time they finished! We had complete faith and trust, something that is not always easy to find! If you are ever faced with any need to hire a restoration service I would without any hesitation call this professional restoration team! DRS thank you for helping us navigate this horrible ordeal, you went above and beyond!!
Reviews pulled from Google · Refreshed monthly
About Disaster Restoration Services
Disaster Restoration Services (DRS) is a leading fire damage restoration and water mitigation company serving Portland, CT and surrounding areas. With over 15 years of industry experience, DRS specializes in emergency restoration services including fire damage repair, water damage mitigation, flood restoration, and comprehensive cleanup. Our team of IICRC-certified professionals responds 24/7 to disasters, arriving within one hour of your call. We work directly with insurance companies to streamline the claims process and minimize out-of-pocket costs for homeowners and businesses. DRS handles both residential and commercial restoration projects with meticulous attention to detail and customer satisfaction. Our proven track record includes thousands of successful restorations, evidenced by our 4.9-star Google rating. We serve Portland, CT 06480 and the greater Connecticut region with professional, responsive service during your time of greatest need.
Company Details
- Founded
- Est. local business
- Service Area
- Portland + surrounding CT
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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