Comfort Restorations LLCFire Damage Restoration in Colorado Springs, CO

My experience with Comfort Restorations was 5 Star from the first contact to the completion of this project. We will be doing all of our home remodel projects with them here on out! Darren and his crew were polite, considerate, thorough, with great attention to detail. The entire teams communication from work day timelines, expectations, and design choices/considerations was excellent all throughout the process. They made sure that the repairs to my home were not just done but done the right way and they were not going to take shortcuts. Darren and his crew were trustworthy and considerate while working in and around our home. I would recommend Comfort Restorations to anyone who wants it done right the first time.

In short: Comfort Restorations is an honest and skilled group of experts who will bring compassion to your project while providing excellent workmanship and guidance. The details: I originally contacted Comfort Restorations as a random third option to obtain a quote for a series of projects we wanted to complete in our home. We had worked with another home renovation company on several occasions and I assumed we would likely stick with who we knew, however, I wanted to do my due diligence as a new homeowner and get the opinions and quotes from several other companies given the likely investment we would be making in a variety of things that needed to be addressed. I didn’t know anything about Comfort Restorations outside of what I had read online and had seen on their social media platforms; in hindsight, contacting them was the best decision we could have made. One of the main projects we wanted evaluated were some floorboards in our primary bathroom; they had been sagging since we bought the house and had continued to worsen over the last two years. I was concerned that this may be a sign of mold or significant damage. The other two companies said the project would be easy; they’d replace the floorboards and the supports - both said it was unlikely due to mold damage but wear and tear and slight water exposure. When Karl, the owner and estimator, evaluated the floor he was the only one to accurately indicate we were likely dealing with water damage with a significant possibility of mold and, correctly, recommended that we not initiate any other projects until the floors had been evaluated given the nature of remediation and the unknowns that may be beneath the floor rendering a much bigger project. Karl’s honesty, expertise, and direct recommendations to focus on the sagging floor impressed me – the other companies were happy to take our money and do all the other projects at once without any consideration that there may be something bigger and more sinister waiting under the sagging floor. We decided to move forward with Comfort Restorations given this advice and the fact they were the only company concerned about mold. Karl was absolutely right in his initial assessment and in his advice during our consultation. Another complication to this project is that I was already 9 months pregnant when the problem was diagnosed and we started to move forward. The reason I bring this up is because the entire Comfort Restorations team, and their subcontractors, were so kind and considerate given we just welcomed newborn into our home. Mold remediation and construction started about a week after our daughter was born. The entire team really went out of their way to be quiet coming in and out of the house, closing doors to minimize noise, and keeping debris/ naturally occurring construction mess to a minimum so that our newborn, and myself, could rest during these first few weeks of welcoming her home. I know this is a long review but I wanted to really indicate the character of professionals you’re getting when choosing Comfort Restorations. The work they completed was fantastic. Our project manager, Brandon, was available to answer any questions or address any concerns that arose during the project and we appreciated his swift communication and compassion. They are a great company full of great people and I’m so happy we stumbled into their care.

The unfortunate circumstance that we had allowed us to meet and work with the best team in the Colorado Springs area with Comfort Restoration. From Toni keeping me updated, to the framing, to stucco, to garage door and finally fencing the contractors and subcontractors were amazing. I have had the experience of dealing with a lot of restoration companies and feel like we selected the best. Thank you for everything you have done.