Titan Response Fire Water & MoldFire Damage Restoration in Huntington Beach, CA

After our sewer backed up and caused water damage under our tile floors, we called a water damage restoration company in Sunset Beach. They sent someone out the same day—Evan arrived quickly and got right to work. He took careful notes and photos for our insurance, checked everywhere for water and moisture, and collected samples from our walls to test for any hazardous materials. Evan was super helpful and explained each step, even helping us with our insurance claim. Once our claim was submitted, we had to have the plumbing in our house completely redone. The restoration team helped make things easier by packing up our belongings so repairs could start. Test results came back quickly and showed we had asbestos, so a specialized team was brought in for safe removal and containment. They also checked for asbestos under the tile in other rooms and took care of that as well. After all the inspections, Louis came to estimate the repair work and calculated the costs for insurance. He was always willing to explain what would be covered and answer our questions. When the plumbing was done, the crew started removing damaged tile, leveling floors, sanding, and fixing drywall. We chose to use our own painter, and the company was fine with that. Todd was assigned as our project manager to oversee everything and keep us updated. There was a bit of a delay when our chosen tile was out of stock, so we had to wait a few extra weeks. Once it finally arrived, the subcontractors for the tile work were delayed in starting and didn’t finish as quickly as we hoped. Because of the hold up with the tile, we decided to bring in our own flooring team to get the job finished faster. Overall, the restoration company was fantastic at handling the water damage, insurance paperwork, and hazardous material cleanup. If you need water damage restoration in Sunset Beach, I highly recommend working with Evan, Louis, and Todd for the restoration, demo, and insurance process. For finishing touches like painting or flooring, consider using your own trusted contractors.

After coming back from a weekend away, my wife and I discovered a big water leak in our house. We reached out for help and the team showed up right away to check out the water damage and let us know exactly what happened. Andres and his crew were very professional and explained every step of the water damage restoration process to us. They answered all of our questions and made sure we felt comfortable the whole time. The team worked quickly and carefully to restore our home, and everything was handled with care from start to finish. If you ever need water damage restoration services in Sunset Beach, I highly recommend this company—they are professional, proactive, and do excellent work!

The team responded extremely quickly and handled everything in a very professional way! We called early in the morning after discovering our water heater had leaked and left a big mess in our basement. Louis, the project manager, arrived later that same morning and guided us through what to do with the water and the steps needed to get our home back to normal. Evan and Andres, who were part of the crew, worked as long as needed to make sure everything was cleaned up thoroughly. They were also very friendly and thoughtful with our twin sons, who were curious about all the equipment and work. I highly recommend this company to anyone in Sunset Beach who needs water damage restoration. You can trust them to take great care of you and your home!