PuroClean of HuntsvilleFire Damage Restoration in Madison, AL

I Cannot recommend PuroClean enough! We had a waterline bust in our home late one Saturday evening. Water went across 4 rooms in our home and we immediately were recommended to call PuroClean from our insurance company. They had a crew out within 1 hour and they did a fantastic job. The field supervisor, and 2 techs came and explained what they were doing, what to expect, and an assessment on what to look for once they left. They placed equipment in our home to dry everything and added a humidifier to ensure no future mold growth would happen. They continued to stay in contact and even came back to the house multiple days to check on progress. Very professional, knowledgeable, and respectful of our home, children, and pets. Even our insurance reps, contractors, and movers were impressed and requested info for PuroClean when they seen their work. They went above and beyond at our home and I highly recommend that rather an emergency happens, or you need someone to help with an issue such as water damage, mold, or anything clean up related, call PuroClean!

When a tornado wrecks your house and your first call is basically a superhero hotline! One peaceful evening turned into absolute chaos when a tornado decided to redecorate my house—violently. As I stood in my backyard, staring at the wreckage with tears in my eyes and shingles in my hair, I did the only thing I could think of: I called Bruce Ashcraft at PuroClean. (Let’s be honest, he was basically my emergency contact at that point.) I’d used PuroClean a few years back when my AC unit thought it was a water feature and flooded my upstairs. So I already knew Bruce = hero material. And once again, he proved it. While I was still in shock and mid-sob, Bruce told me, “We’ve got you.” And he meant it! Within an hour—yes, ONE HOUR—he had a team at my house IN A THUNDERSTORM, climbing on my roof with tarps like it was no big deal. They stopped the water from turning my home into a giant sponge and then went around tarping up my neighbors’ houses too. Who even does that?! (Bruce. Bruce and his team do that.) The next morning Bruce, Brandon, and Jeff rolled back in like the cleanup Avengers. Over the next few weeks, Brandon and Jeff put in so many hours at my house that I started to wonder if I should offer them guest rooms. Ceilings, walls, floors—if it was wet and ruined, they ripped it out with skill and care. And somehow, despite the destruction, they kept everything impressively clean. Once demo was done, they turned my home into a high-powered wind tunnel with fans, dehumidifiers, and other gadgets that looked like something out of NASA. And you know what? It worked! They dried it all out and helped me breathe again (literally and emotionally). This was the second time Bruce and his crew have come to my rescue. And while I love having them around, let’s all hope I never need them again. But just in case....their numbers are saved in my phone right next to “pizza” and “mom.” If disaster ever strikes your home, don’t panic—call Bruce. The "Paramedics of Property Damage" can handle water, fire, mold, or biohazard and will bring the calm and the cleanup to you!

I had such a great experience with the team at PuroClean of Huntsville — they showed up quickly, explained everything clearly, and made a stressful restoration process feel so much easier. From start to finish they were professional, friendly, and truly seemed to care about restoring my home and giving me peace of mind. I’d absolutely recommend them to anyone who needs reliable, top-notch restoration support.